Labour Assist Scheme Registration
Commercial Refrigeration Products
Our commercial refrigeration products already carry a comprehensive 3 year parts warranty, but to further enhance this we are now introducing LABOUR ASSIST.
LABOUR ASSIST is a new scheme that, in the unlikely event of a parts failure, provides installers with a contribution towards labour and gas costs incurred replacing the part.
To be eligible for Labour Assist the installer must complete and submit the Labour Assist registration form online within 7 days of installation or 28 days from purchase whichever is the soonest.
In the event of a failure
The reporting and replacement of the failed component will be through the company where the unit was purchased (please refer to their Terms and Conditions).
If a component fails in first 7 months after purchase or 6 months of operation (whichever is the soonest) and the failure is accepted under our standard Warranty Terms, then we will automatically activate Labour Assist (providing the unit has been registered).
We will automatically issue a credit voucher to the company where the product was purchased from. They will administer the voucher by either crediting your account or otherwise. The value of the voucher is dependent on the model and part failed.
REGISTRATION for completion by the installer to register a unit:
Please ensure you have entered the serial number correctly as it will be used to trace the unit back to you. If you do not enter a serial number your registration will be invalid. Only enter details for either a commercial condensing unit or a cellar system.