Privacy Policy

1. Privacy and Your Personal Data

1.1 J & E Hall Limited (a member of Daikin Group) is committed to protecting the privacy of our users and customers. This privacy policy ("Privacy Policy") is intended to inform you on how we gather, define, and utilise Personal Data (as defined below).

1.2 This Privacy Policy applies to data collected by us, or provided by you, over our Website (including the mobile optimised version of the website accessible from your portable hand-held device), or in any other way (such as over the telephone). It is intended to assist you in making informed decisions when using our Website, products, and services.

1.3 For purposes of this Privacy Policy “Personal Data” shall be defined as any data relating to an identified or identifiable natural person, i.e. a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

1.4 All Personal Data shall be collected, held and used in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Data Protection Act (UK), as amended from time to time, and any other legislation relating to the protection of Personal Data.

J & E Hall Limited is the Controller of your Personal Data for the purposes of the GDPR. Our Global Data Controller is Daikin Industries Ltd, and the Global Data Protection Officer can be contacted by writing to:-

FAO Global Data Protection Officer

Daikin Industries Ltd

Umeda Center Building 2-4-12

Nakazaki-Nishi, Kita-Ku

Osaka, 530-8323


2. What data do we collect from you?

2.1 When visiting our Website (including the mobile optimised version of the website accessible from your portable hand-held device) you may provide us with Personal Data, such as name, postcode, email address and mobile phone number, in a number of ways, including:-

a) by registering as a registered user, in which case you would provide us your name, postcode, and email address;

b) by subscribing to receive updates or offers from us;

c) by corresponding with us by email, in which case we may retain the content of your email together with your email address and our responses;

d) by subscribing to our online services, in which case you would provide us with preferences and areas of interest;

e) by using our website.

2.2 We may also collect data about your computer, including your IP address, operating system, browser type, and the geographical location for system administration purposes.

3. How we process Personal Data

3.1 Personal Data is processed strictly in accordance with GDPR and Schedule 2 of Data Protection Act. In most circumstances Personal Data is processed based on consent by the data subject to do so, however we may also process Personal Data:-

a) where processing is necessary for a performance of contract to which the data subject is a party to or for the taking of steps to enter into such contract;

b) where processing is necessary for compliance with any legal obligation J & E Hall is subject to;

c) where processing is necessary in order to protect the vital interest of the data subject;

d) where processing is necessary for the purposes of legitimate interests pursued by the data controller or by the third party or parties to whom the data are disclosed, except where the processing is unwarranted in any particular case by reason of prejudice to the rights and freedoms or legitimate interests of the data subject;

e) where processing is necessary for any other reason set out in Data

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